As a key member of the Smart Apply team, Carina Pinto plays a vital role in streamlining internal processes and supporting customer service. Focused on creating essential reference materials such as installation instructions, operator manuals, parts catalogs, and training videos, Carina ensures that both dealers and customers have the resources they need to confidently use Smart Apply products. Additionally, Carina is leading efforts to centralize communication and improve data collection, developing innovative processes like the integration with ExpertConnect to enhance support and warranty management, all aimed at optimizing operations at Smart Apply. One of the things Carina enjoys most about working at Smart Apply is the opportunity to contribute to a company that prioritizes a positive environmental impact. Outside of work, Carina enjoys painting and spending time with her spouse, Samuel, and their two dogs, Pepina and Romina.
